Terms of Service
& Player Agreement

1. Your agreement with the club

These terms govern The Gilded Spade game and Clubhouse II, including public and private tables, introductory games, chat, profiles, portraits, and the virtual-chip features (the “Service”). “We” and “the club” refer to the operator of the Service. By affirmatively accepting these terms, or choosing to play an introductory game after the terms notice, you agree to follow them. If you do not agree, do not play or use the member features.

You must be at least 18 and legally able to enter this agreement. Use the Service only where permitted by the laws that apply to you. The Service is not intended for children. These terms do not override mandatory consumer rights or determine the legal classification of a game in every location.

2. Virtual chips, not money

Club Chips, table pots, entry amounts, rewards, ratings, and wins are virtual entertainment features. Chips have no cash value and cannot be cashed out, redeemed for money or goods, or exchanged for anything of monetary value. We do not offer real-money wagering or cash prizes. References to a “pot,” “buy-in,” “winning,” or “the house” describe the game’s theme and virtual-chip mechanics.

You receive a limited right to use chips within the Service, subject to these rules. You must not sell chips or accounts, arrange cash wagers around our games, or use the Service for gambling, money transfers, or off-platform exchanges. Chips spent or lost in a game are deducted from your virtual balance. Table entry amounts, applicable chip fees, and game rules are shown in the Service before you join.

3. Computer players & AI features

Tables may include computer-controlled players, also called AI players, house players, or house regulars. They may fill available seats or take over play when a member disconnects or times out. They can bid, play cards, and participate in game-related interactions. Their names, avatars, personalities, chat, and timing may resemble those of real people. A lifelike profile does not mean a person is controlling it.

During launch season, displayed participation counts may include some AI players. Any such count will be identified where it is displayed. A “member” account normally belongs to a person, but a table lineup or participation count may also include computer players as disclosed.

The bartender, portrait studio, and moderation tools may also use AI. AI output can be inaccurate or inappropriate, and AI characters are not human staff or professional advisers. Do not share sensitive personal information with them. Computer participation does not create a right to a particular opponent, outcome, or virtual-chip return.

4. Accounts & table play

Keep your sign-in credentials secure and use an account you are authorized to control. Public aliases and themed avatars are welcome; impersonation of another person or the club’s staff is not. You are responsible for activity you authorize through your account. Report suspected unauthorized access through Contact & Support.

Follow the rules and settings displayed for your table, including bidding, bags, scoring, timers, and entry requirements. Server records determine the game state and virtual-chip settlement, subject to correction of verified errors. Disconnection, leaving, or running out of time may trigger automatic play or the table’s applicable departure rules. We cannot promise uninterrupted access or a particular result.

5. Friendly banter, fair play & moderation

Keep the club clean and welcoming. Friendly banter is encouraged; keep angry comments to a minimum and use discretion, or the club will use it for you. Do not harass, threaten, discriminate, share someone’s private information, or post hateful, sexually explicit, or abusive content. Profanity may be masked before messages are displayed. Original messages may be retained for moderation and evidence review.

Table talk that affects play is prohibited. Do not reveal or signal your cards, suits you lack, your partner’s cards, or instructions about bidding or playing a hand. Do not collude, cheat, exploit bugs, run unauthorized automation, or coordinate outside the table to gain an unfair advantage.

A member can request table-chat moderation before the final card. Requested reviews are resolved at the end of the game, and the virtual pot may be held while review completes. Automated review considers the game context and evidence. Borderline cases may receive warnings. Two qualifying mild table-talk violations by a team, or one flagrant violation, disqualify that team and award the win to the opposing team. If both teams qualify for disqualification, neither team wins and the entire virtual pot is forfeited; no player receives a payout from it.

Moderation can make mistakes. You may ask the club to review a disputed decision through Contact & Support, identifying the game and concern. We may restrict accounts, remove content, or suspend access for violations, and correct virtual balances affected by confirmed cheating or errors. These measures do not waive any rights you have under applicable law.

6. Optional purchases

If purchases are offered, the price, currency, and virtual items included are presented before confirmation. Purchase only with a payment method you are authorized to use. Payments may be handled by a third-party processor under its applicable terms. Buying virtual chips buys entertainment access, not an investment, a cash balance, or an opportunity to win money.

Check the offer before paying. Contact & Support handles purchase errors, missing items, and refund requests. Refund eligibility depends on applicable law and the circumstances of the purchase; nothing here excludes mandatory refund, cancellation, or other consumer rights. Free play and promotional virtual rewards may have conditions displayed with the offer.

7. Your content & service data

You retain any rights you have in content you submit. You give the club permission to host, display, store, and process that content as needed to operate the Service, including profile presentation, chat, requested image generation, moderation, and support. Submit only content you have permission to use. Do not upload private information about other people or content that infringes their rights.

The Service processes account and sign-in details, profiles, game and virtual-chip records, chat, support requests, and relevant technical information to provide and protect the club. AI features may process submitted content through service providers. Public profiles and table messages are visible to other participants as the feature indicates. Agreement acceptance records include your member account, accepted version, and acceptance time. These terms are not a complete privacy notice or consent to unrelated advertising.

8. Availability, changes & your rights

We may maintain, update, or retire features, and the Service may experience delays or errors. To the extent permitted by law, it is provided as available without a promise of continuous availability, error-free AI, or a particular gaming result. Nothing in this agreement excludes liability or remedies that cannot lawfully be excluded, including applicable consumer protections.

We may update these terms and will show an updated date and version. Material changes require renewed account acceptance before member features continue. You may stop using the Service and request account closure through support. Any legally required refunds or other rights remain available. Existing agreement receipts are retained so the version you accepted can be identified.

9. Questions & support

Use Contact & Support in the club menu for account help, purchase issues, conduct reports, disputed game decisions, or questions about these terms. Sign-in is required to associate a request with the right account. Please include the relevant game or purchase reference, but never your password or full payment-card details.